Our standard delivery/handling charge for all orders in mainland Britain is £8 + VAT. When we refer to team kit package prices this charge is always included.
Our usual delivery lead time is between 1-4 weeks depending on which product has been ordered.
For deliveries within the rest of Europe the following additional charges apply to all single team kit packages:
Green zone GBP 20: Channel Islands, Isle of Man, Scottish Islands,
Northern Ireland, Republic of Ireland
Purple zone GBP 30 (excluding Gibraltar)
Orange zone GBP 40
USA/Canada GBP 70
Australia/New Zealand GBP 120
VAT applies on all sales to countries in the EU. For larger orders or for countries not shown, please contact us.
For stock lines we can send you a sample so that you can check for quality, sizing etc.
The charge will be the standard price per our price list + £3 for postage and packing
Payment for samples must be made through Paypal. We can send you an email link to do this.
If the sample is returned to us within 10 days we will refund the full amount you have paid for the sample.
We only send one refundable sample out per customer. Additional items are non-refundable.
We don't provide pre-paid labels for the return of samples, return postage is the responsibility of the customer
For bespoke items (eg sublimated shirts) it isn't possible to provide a sample of your own design, though we can send you an item in a similar style and size.
returns & cancellations
Blue Moon Sport Ltd is a supplier of team kits to sports clubs and associations, schools, colleges, universities, HM forces, businesses, and government bodies, and all sales are made on a business-to-business basis.
Returns will be considered on an individual basis for refund or exchange, however we cannot accept any returns on goods which have been personalised (eg with logos, numbers etc) except in the case of manufacturing defects.
Our published size charts are for guidance only and subject to variation of +/- 5%.
Orders may be cancelled prior to dispatch, subject to our written approval, however items already personalised by us must be paid for, as must any design or production costs carried out prior to cancellation.
For a full list of our Terms & Conditions of Sale please click here.
The prices on our website are usually shown both with and without VAT.
Sizes 3XS, XXS, XS are classified as children’s clothing so VAT does not have to be added, however larger sizes (Small adult and above) have VAT added at the current rate (20%).
Most VAT-registered businesses will be able to reclaim the VAT in their returns and we can supply tax invoices for this purpose.
We also have to charge VAT on supplies we make to customers in other EU countries, unless you can supply us with a local VAT registration number.
VAT does not apply to any sales made outside of the EU or to customers in the Channel Islands.
care of fabrics
Problems are usually due to shrinking or staining. The main factors contributing to shrinking are heat and excessive agitation.
Do not wash at too high a temperature. Follow the garment label instructions, however 30 degrees C is the maximum temperature you should use.
Garments with transfer printed logos or numbers should be turned inside out before washing.
Use an appropriate wash cycle.
Always wash similar colours together and separate dark and light items.
It is very rare for a colour to run unless an item of a different composition (eg a sock) has been left in the wash with a batch of shirts
Do not leave damp garments together for any length of time as this can cause dye transference
Excessively muddy shirts should be rinsed immediately then soaked in cold, soapy water (hot water can cause stains to set), then washed as normal
Do not overload the washing machine as this will restrict the washing action
Try not to tumble dry at all. If you have to do so, make sure it's on the lowest heat setting.
Do not iron directly over a transfer print. Where a transfer print has been applied, iron the garment inside out.
We will only collect any information about you lawfully in accordance with the Data Protection Act 1998. The only reason for collecting information is a) to process your order and b) to give you the best service.
All marketing emails from us will give you the opportunity to refuse further such emails and if this is your choice we will remove your details from our list immediately.
We do NOT provide your details to any other traders organisations
The type of data we collect includes your name, address, phone number and email address
We do not store credit card details nor do we share customer details with any third parties.
The information we hold will be accurate and up-to-date. If it is wrong please email us and we will correct the details immediately
We may use technology to track the patterns of behaviour of visitors to our site. This may involve the use of "cookies" which would be stored on your browser. You can usually modify your browser if you wish to prevent this happening.
manufacturer and supplier of sports team kits